Culture change is difficult; this is especially true when the change is being driven by technology and techniques that are not well understood or clearly communicated. In addition to the normal sources of resistance seen in any organizational change effort, data advocates are faced with fear of transparency, lack of organizational trust, and delayed payoff of data collection. This presentation will highlight the common signs and causes of resistance to adopting a data-driven approach to casework in a social service organization.
During 2017, the state of Mississippi entered a period governed by a court order known as the Stipulated Third Remedial Order, or STRO, pursuant to the ongoing Olivia Y lawsuit. This order included language compelling the state of Mississippi to establish baselines, in partnership with an independent consulting agency, with regards to caseworker contacts with foster children, maltreatment in care occurrence, permanency outcomes for foster children, and statistics related to adoption of foster children.
Project LIFT (Leadership Initiatives for Tomorrow) is a Substance Abuse and Mental Health Services Administration (SAMHSA) initiative that enhances the leadership and technical competencies of emerging behavioral health leaders. The Project also includes a health information technology (HIT) component that facilitates the exchange of electronic health records (EHRs) for individuals with behavioral health conditions, while providing options to safeguard the confidentiality of their sensitive health data. These initiatives are designed to prepare the emerging workforce to be health reform ready and culturally competent to serve vulnerable populations and communities.